Frequently Asked Questions
Everything you need to know about our farm-to-table delivery.
How do you ensure the freshness of the fruit during transit?
We use specialized temperature-controlled packaging and expedited shipping methods to ensure your fruit arrives in peak condition, just as if it were hand-picked today.
Where do you source your fruit from?
The Orchard Fruit partners directly with local organic farms and sustainable growers to provide you with seasonal, non-GMO produce that meets our strict quality standards.
What is your return policy for perishable items?
Due to the nature of fresh produce, we cannot accept physical returns. However, if your order arrives damaged or unsatisfactory, please contact us within 24 hours for a full refund or replacement.
Can I customize the contents of my fruit box?
Yes! While we offer curated seasonal boxes, you can also use our 'Build Your Own Box' feature to select specific fruits and quantities that suit your preferences.
Do you offer subscription services?
We offer flexible weekly, bi-weekly, and monthly subscription plans. Subscribing saves you 15% on every order and ensures you never run out of healthy snacks.
How can I track my delivery?
Once your order is harvested and packed, you will receive an email with a tracking link to monitor your fruit's journey from the orchard to your doorstep.